Small Business Tactics for Facebook

Facebook is a tried and true social media platform that businesses love to use as it’s very intuitive and requires only a few baseline perquisites, unlike other networks such as Pinterest that can be a little labyrinthine. Though Facebook is relatively a great deal easier to use for your business, many small operations make a grievous mistake of being overly promotional. This projects a distasteful image that can make potential clients shy away.

Don’t forget the purpose of social media; to create content that engages users on a personal level, not sell them product directly. You focus is to grow interest in your brand through social interaction and then direct them to your sales space. In order to do this effectively, there are four basic principles to keep your business on the positive side of consumer opinion.

Build a Killer Facebook profile

If Facebook is reminding you about adding a cover or profile photo, it’s because they are trying to help you improve the visibility of your company. If use the tools at your disposal, you can succeed. If you succeed, you remain a loyal Facebook member. If you do that, Facebook comes out a winner. However, adding a cover or profile photos is just the beginning, and after that initial step it’s time to get the real branding accomplished.

Your page descriptions are significant elements in your Facebook presence - optimizing them for SEO helps to make you visible as well as clearly defined by visitors. Remember that you are allowed just 154 characters for the basic description, and keeping your message tight will encourage more traffic and greater visibility in search results.

Use this section to convey a clear message to your customers about what you do. Keep location details, hours of operations and other details away from the basic description, because there are separate sections for that on your page.

Beyond this primary section, your Facebook settings will determine how well your small business page is optimized. Fill your categories and sub-categories wisely because that’s how your product or service will be found by Facebook users.

Communicate Your Branding

It’s not homogeneity of products and services that help you thrive but your unique qualities and a healthy brand image. If you have been working on standing out from the pack, let your potential customers know how you are different from the rest; be it craftsmanship, business philosophy, lower prices, convenience, better customer support, or selection. Bring this to your Facebook presence and celebrate their superiority.

Build a Rabid Fan Base

Running a paid campaign and having thousands of followers is not the end-all solution for a successful marketing campaign on Facebook. If you traffic isn’t organic and interested in your message, your branding will fall flat. In order to achieve that, you have to be engaging with your customers. The quality of your fan-base matters as they are the ones who determine your lead- conversion ratio. Target users who will are willing to purchase your product or service, share your content and will be rigorously promote your product.

In short, when your followers speak, your responsibility is to respond. Keep the conversation going and help them learn more about you as you learn more about them.

Create Engaging Content

  As with any social media marketing, if you want to succeed with a Facebook branding campaign, you need to create engaging content. This could be excerpts from your latest blog, celebrating promotions within your company, or re-posting current topics that everyone is talking about and sharing how it affects you. Even a simple status update or pictures from your last company picnic can draw people in and promote the very real and personal side of your small business.

Don’t sell, share.

Remember that you can very easily oversell and turn off potential clients. Be subtle and drive your traffic to your product with amazing content that they won’t resist sharing.

For more information about marketing on Facebook or other social media platforms, contact Spotlight Publicity for a free consultation; or, stay tuned for the release of Big Fish, Little Pond, coming via Kindle to your personal device!